Shipping policy

Pickup/Delivery charges:
- FREE: Between Coupeville and Deception Pass Bridge
- $30: South Whidbey, Anacortes, and Mt Vernon
- $50: Bellingham/Everett
- Delivery outside the above areas is available, please inquire at info@mattsmixers.com
Shipping charges are calculated at checkout based on location and size/weight of package.

Frequently asked questions

My goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let me know and I'll do my best to work with you to make it right. In general, if the item is damaged or mis-represented, I'll make it 100% right. If the customer simply wishes to return the item, then return shipping is not offered and a 25% restocking fee applies.
Most repairs are completed within 5-7 business days, depending on the complexity and parts availability.
In order to protect the mixers, I use about $25 in packing materials and my shipping cost is $30-$45 depending on location.
Absolutely! I offer a one-year warranty and stand 100% behind my products and work. Please see the Warranty page for more details.
A Certified Mixer is fully inspected, cleaned, and repaired using only brand new OEM parts. Please see Certified Mixers for more detail.
I strive to purchase only Made in USA products, even down to zip ties and boxes. Support American Manufacturing!