Delivery/Shipping

Service:

• Pickup/Delivery: Please note, I do not accept customer pickups or drop-offs at my home. The fastest way to get a mixer to me is typically by UPS or the following:
  • FREE: Every Tuesday at 5pm at the Home Depot in Oak Harbor, parked near the sheds by the entrance. Please confirm before traveling, I don't go if I don't have a planned meeting.
    
  • $50 per pickup or drop-off within 10 miles of Oak Harbor.
  • $70 per pickup or drop-off on Whidbey Island out to Mt Vernon West of I-5.
  • $100 per pickup or drop-off from Bellingham to Tulalip Casino.
  • Delivery outside the above areas is available, please inquire at info@mattsmixers.com
• Shipping mixers for service:
  • Shipping service: please use pirateship.com or any equivalent service for the best rates.
  • Packing:
    • Please pack your mixer in a plastic bag (to prevent grease leakage)
    • Use a sturdy box (double walled 275lb test is preferred)
    • Use lots of packing material (bubble wrap, styrofoam, paper, etc) to eliminate deadspace that could allow the mixer to shift during shipment.
    • Assume heavy items will be set on top of it, so use styrofoam or thick cardboard along side of the mixer to shed any load away from the mixer head (particularly for tilt-head mixers). 
  • Purchase insurance that is equal to replacement cost. 
  • Please provide a return-shipping label via email or print a copy and put it in the shipment. 
  • My packing materials are available at my cost: $30. I can ship them to you for you to use, please provide a shipping label. The dimensions are 16"x16"x20" and they weigh 10 pounds. I'll provide my address once shipment is confirmed.

Mixer Purchases:

Shipping charges are calculated at checkout based on location and size/weight of package. Mixers have a flat rate charge of $45 (this doesn't cover my cost). If the calculation looks incorrect, please contact me at info@mattsmixers.com for resolution.